The following privacy statement describes how information about you is collected, the types of information collected, how the information is used, and how you, as the data subject, can review it, update it or request its deletion.
Dear User, ExtraCare Ltd. (hereinafter the “Company”), which operates the ExtraCare website at www.extracare.co.il (hereinafter the “Website”) respects your privacy, as well as the privacy of all its customers and users of its services (hereinafter the “User” and/or “Users”).
Use of the Website is subject to the Website’s privacy policy, as updated from time to time, and constitutes your consent to the privacy policy and to any changes to it – you should therefore review the privacy policy from time to time before using the Website. The Company may change or update the privacy policy and the terms of use, together or separately, from time to time at its discretion. Updates to the privacy policy will be published in this document, the updated version of which will be available on the Website.
The purpose of this privacy policy is to set out the information collected about you as a result of using the various services offered on the Website by the Company (hereinafter the “Services”), and to review how the Company uses information provided by the User and collected by the Company in the course of the User’s use of the Services. Please note that different rules may apply to specific services and/or applications, and a specific policy regarding the use of information collected in such an application may be published alongside it.
Within the Website, and as detailed below, personal information about Users will be collected, including but not limited to information about a person’s private life, medical information or information about a person’s mental state; genetic information as defined in the Genetic Information Law, 5761-2000; and biometric information.
Use of the Website is subject to the terms of use and the privacy policy below. Every service offered on the Website and any other use of it, of any kind, is subject to everything set out in the terms of use and the privacy policy, and to any additional or other instruction detailed on a specific page of the Website.
The privacy policy binds every user, including a user who chooses to contact the Company in any way, whether through the Website or in any other way, including through the “Contact Us” form on the Website or through other means of communication (such as phone calls, WhatsApp, etc.).
The information below explains how the Website operates, the collection and use of information collected by the Website and its permitted uses. It is very important to read and understand the following so that the User can decide whether or not to provide their details on the Website.
Use of the Website, and use of the services provided by the Company, require the provision of personal information about Users and the use of such information. Your use of the Website constitutes consent to the provision of personal information about you and to the Company’s use of the information provided, both for the purpose of providing the Services and for other Company purposes, such as statistical or other processing, whether by the Company itself or by a third party.
The Company collects various types of information about you. As stated, the Company also uses the information it collects or receives from you to provide its services and for its own purposes. The information the Company collects and uses:
Technical information and digital identifiers: browser type, details about the end device, IP address, browsing data, Website usage habits, including browsing and consumption. This information will be collected using ‘cookies’, as detailed below.
If the User uses the ‘Contact’ page: the User will provide personal information including full name, email address, phone number, company name and message content. This information will be stored by the Company and used to get back to the User and for other Company purposes.
Please note – some services, such as the appointment scheduling service, require full identification and the provision of your ID number, full name, full address, health fund (HMO) name, mobile phone number, credit card details and other identifying details as required. Using the appointment scheduling service constitutes consent to provide this information and to its use by the Company.
It is clarified that you are not legally required to provide these details, and providing them depends solely on your free will and consent. However, please note that without providing certain details, we will not be able to provide some or all of the Services.
You must provide and/or update correct, reliable and accurate information on the Website, only in your own name and for yourself, and not in the name of and/or for third parties, except where you have been expressly authorized to do so in writing.
Information provided by or collected from the User will be used, among other things, to operate, manage and provide the services offered on the Website and to personalize the browsing experience. The information will also be used to improve and enrich the services and content offered on the Website, to streamline and manage the Company’s relationship with you, to maintain and improve the Website and its content, and for operations, security, and the prevention and detection of fraud and/or any other illegal activity.
The Website uses cookies to collect information about you.
Any use of the Website that contravenes the terms of use, the privacy policy or the law is strictly prohibited, including but not limited to:
The Company uses customary and required security and protection tools to protect the confidentiality of data provided by the User, taking customary precautions and using appropriate security technologies. You acknowledge that the Company devotes resources and takes measures to prevent intrusion and to thwart possible harm to the User’s privacy, but it cannot completely prevent such harm or other disruptions.
Under the Privacy Protection Law, 5741-1981, you or anyone on your behalf may review information about you held in the Company’s databases and may request that the Company correct such information if it is not correct, complete or accurate, without derogating from the Company’s legal obligation to retain certain information. To exercise this right, you are welcome to contact us through the Contact page on the Website or in writing by email at office@extracare.co.il. The Company will endeavor to respond within a reasonable time.
Last updated: 14/01/2026