We provide personalized Patient Support Programs (PSP) designed to support and empower patients with chronic conditions on their path to optimal health. Through holistic services – including digital reminders, follow-up calls, training and psychosocial support – we aim to ensure patients’ adherence and persistence with the treatment plan prescribed by their physician.
Our team of registered nurses conducts follow-up visits at patients' homes and at medical centers, provides training, monitors the patient's health status and helps them adjust to their new treatment plan. Backed by dedicated training and advanced technological support, our nurses accompany patients throughout the entire process, giving them confidence and a sense of ownership over their health.
Our call center operates from 8:00 to 17:00 and provides an immediate response, within the team’s professional scope, to patients and their families. The call center team consists of experienced, multilingual representatives who provide assistance and support while fully documenting every interaction, ensuring organized care and a high level of service.
Our social work services complete the support framework. The team provides emotional and psychological support to patients and their families. Licensed, experienced social workers make home visits as needed and help patients adjust to their health condition and manage their rehabilitation in the best possible way, with an emphasis on strengthening family ties and personal resilience.